Most people complain that the cost of electricity keeps rising, even though these are times of austerity and many households have halved their income over the past few years. Some families are even without income due to the major provider of the household having been made redundant due to downsizing or business closures. In an unusual show of goodwill for an energy distributor, Northern Powergrid has offered cash back to anyone in the North East who had the misfortune to lose power for greater than 24 hours during the huge storms a few weeks back. No, this will not lower the overall cost of electricity in the long term, but